Privacy Policy

Hire Ace (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Hire Ace.
By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

Definitions and key terms

– Cookie: small data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you, such as your language preference or login information.
– Company: When this policy mentions “Company,” “we,” “us,” or “our,” it refers to Illumina Solutions LTD (12 Marshgate Lane, E15 2NH, London, United Kingdom) that is responsible for your information under this Privacy Policy.
– Country: where Hire Ace or the owners/founders of Hire Ace are based, in this case, is the United Kingdom
– Customer: refers to the company, organisation or person that signs up to use the Hire Ace Service to manage the relationships with your consumers or service users.
– Device: any internet-connected device such as a phone, tablet, computer or other devices that can be used to visit Hire Ace and use the services.
– IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often identify the location from which a device connects to the Internet.
– Personnel: refers to those employed by Hire Ace or are under contract to perform a service on behalf of one of the parties.
– Personal Data: any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
– Service: refers to the service provided by Hire Ace as described in the relative terms (if available) and on this platform.
– Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you. Website: Illumina Solutions LTD’s site, which can be accessed via this URL: https://hire-ace.com/
– You: a person or entity registered with Hire Ace to use the Services.

What Information Do We Collect?

We collect information from you when you visit our website, register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

– Name / Username
– Phone Numbers
– Email Addresses
– Mailing Addresses
– Billing Addresses
– Age
– Password

How Do We Use The Information We Collect?

Any of the information we collect from you may be used in one of the following ways:
– To personalise your experience (your information helps us to better respond to your individual needs)
– To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
– To improve customer service (your information helps us to respond to your customer service requests and support needs more effectively)
– To process transactions
– To administer a contest, promotion, survey or other site feature
– To send periodic emails

When does Hire Ace use end-user information from third parties?
Hire Ace will collect End User Data necessary to provide the Hire Ace services to our customers.
End users may voluntarily provide us with the information they have made available on social media websites. If you provide us with such information, we may collect publicly available information from the social media websites you have indicated. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.

When does Hire Ace use customer information from third parties?

We receive some information from third parties when you contact us. For example, when you submit your email address to us to show interest in becoming a Hire Ace customer, we receive information from a third party that provides automated fraud detection services to Hire Ace. We also occasionally collect information that is made publicly available on social media websites. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings. Do we share the information we collect with third parties?
  • We may share the information that we collect, both personal and non-personal, with third parties such as advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you. We may also share it with our current and future affiliated companies and business partners. If we are involved in a merger, asset sale or other business reorganisation, we may share or transfer your personal and non-personal information to our successors-in-interest.
  • We may engage trusted third-party service providers to perform functions and provide services to us, such as hosting and maintaining our servers and the website, database storage and management, email management, storage marketing, credit card processing, customer service and fulfilling orders for products and services you may purchase through the website. We will likely share your personal information, and possibly some non-personal information, with these third parties to enable them to perform these services for us and you.
  • We may share portions of our log file data, including IP addresses, for analytics purposes with third parties such as web analytics partners, application developers, and ad networks. If your IP address is shared, it may be used to estimate general location and other technographics such as connection speed, whether you have visited the website in a shared location, and the type of device used to visit it. They may aggregate information about our advertising and what you see on the website and provide auditing, research and reporting for us and our advertisers.
  • We may also disclose personal and non-personal information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims, legal processes (including subpoenas) to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to otherwise comply with applicable court orders, laws, rules and regulations. 

How Do We Use Your Email Address?

By submitting your email address on this website, you agree to receive emails from us. You can cancel participation in any of these email lists by clicking on the opt-out link or other unsubscribe options included in the respective email. We only send emails to people who have authorised us to contact them directly or through a third party. We do not send unsolicited commercial emails because we hate spam as much as you do. By submitting your email address, you also agree to allow us to use your email address for customer audience targeting on sites like Facebook, where we display custom advertising to specific people who have opted-in to receive communications from us. Email addresses submitted only through the order processing page will be used to send you information and updates pertaining to your order. If, however, you have provided the same email to us through another method, we may use it for any of the purposes stated in this Policy. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.Article Sponsored Find something for everyone in our collection of colourful, bright and stylish socks. Buy individually or in bundles to add color to your sock drawer!

How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorised with special access rights to such systems and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) is never kept on file. We cannot, however, ensure or warrant the absolute security of any information you transmit to Hire Ace or guarantee that your information on the Service may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or managerial safeguards.

Is the information collected through the Hire Ace Service secure?

We take precautions to protect the security of your information. We have physical, electronic, and managerial procedures to help safeguard, prevent unauthorised access, maintain data security, and correctly use your information. However, neither people nor security systems are foolproof, including encryption systems. In addition, people can commit intentional crimes, make mistakes or fail to follow policies. Therefore, while we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security. If applicable law imposes any non-disclaimable duty to protect your personal information, you agree that intentional misconduct will be the standard to measure our compliance with that duty.

Can I update or correct my information?

Your rights to request updates or corrections to the information Hire Ace collects depend on your relationship with Hire Ace. Personnel may update or correct their information as detailed in our internal company employment policies.
Customers have the right to request the restriction of certain uses and disclosures of personally identifiable information. You can contact us to (1) update or correct your personally identifiable information, (2) change your preferences with respect to communications and other information you receive from us, or (3) delete the personally identifiable information maintained about you on our systems (subject to the following paragraph), by cancelling your account. Such updates, corrections, changes and deletions will not affect other information that we maintain or information that we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change or deletion. To protect your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your identity before granting you profile access or making corrections. You are responsible for maintaining the secrecy of your unique password and account information.
You should be aware that it is not technologically possible to remove every record of the information you have provided us from our system. The need to back up our systems to protect information from inadvertent loss means that a copy of your information may exist in a non-erasable form that will be difficult or impossible for us to locate. Promptly after receiving your request, all personal information stored in databases we actively use and other readily searchable media will be updated, corrected, changed or deleted, as appropriate, as soon as and to the extent reasonably and technically practicable.

Affiliates

We may disclose information (including personal information) about you to our Corporate Affiliates. For purposes of this Privacy Policy, “Corporate Affiliate” means any person or entity which directly or indirectly controls, is controlled by or is under common control with Hire Ace, whether by ownership or otherwise. Any information relating to you that we provide to our Corporate Affiliates will be treated by those Corporate Affiliates in accordance with the terms of this Privacy Policy.

Governing Law

The laws of the United Kingdom govern this Privacy Policy without regard to its conflict of laws provision. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy.
The laws of the United Kingdom, excluding its conflicts of law rules, shall govern this Agreement and your use of the website. Your website use may also be subject to local, state, national, or international laws.
By using Hire Ace or contacting us directly, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, you should not engage with our website or use our services. Continued use of the website, direct engagement with us, or following the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your personal information will mean that you accept those changes.

Your Consent

We’ve updated our Privacy Policy to provide complete transparency into what is being set when you visit our site and its use. By using our website, registering an account, or making a purchase, you hereby consent to our Privacy Policy and agree to its terms.

Kids’ Privacy

We do not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under 18. If You are a parent or guardian and know that Your child has provided Us with Personal Data, please contact Us. Suppose We become aware that We have collected Personal Data from anyone under the age of 18 without verification of parental consent. In that case, We take steps to remove that information from Our servers.

Changes To Our Privacy Policy

We may change our Services and policies, and we may need to make changes to this Privacy Policy so that they accurately reflect our Services and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to this Privacy Policy and allow you to review them before they go into effect. Then, if you continue to use the Service, you will be bound by the updated Privacy Policy. You can delete your account if you do not want to agree to this or any updated Privacy Policy.

Tracking Technologies

– Google Maps API
– Google Maps API is a robust tool that can be used to create a custom map, a searchable map, check-in functions, display live data synching with location, plan routes, or create a mashup, just to name a few.
– Google Maps API may collect information from You and Your Device for security purposes.
– Google Maps API collects information that is held in accordance with its Privacy Policy
– Cookies
We may be collecting and using information from you if you are from the European Economic Area (EEA). In this section of our Privacy Policy, we will explain exactly how and why this data is collected and how we maintain this data under protection from being replicated or misused.

What is GDPR?

GDPR is an EU-wide privacy and data protection law that regulates how EU residents’ data is protected by companies and enhances the control the EU residents have over their data.
The GDPR is relevant to any globally operating company, not just EU-based businesses and EU residents. Our customers’ data is essential irrespective of where they are located, which is why we have implemented GDPR controls as our baseline standard for all our operations worldwide.
The Data Protection Principles include requirements such as:
– Personal data collected must be processed fairly, legally, and transparently and should only be used in a way that a person would reasonably expect.
– Personal data should only be collected to fulfil a specific purpose and should only be used for that purpose. Organisations must specify why they need personal data when they collect it.
– Personal data should be held no longer than necessary to fulfil its purpose.
– People covered by the GDPR have the right to access their data. They can also request a copy of their data and that their data be updated, deleted, restricted, or moved to another organisation.

Individual Data Subject’s Rights – Data Access, Portability and Deletion

We are committed to helping our customers meet the data subject rights requirements of GDPR. Hire Ace processes or stores all personal data in fully vetted, DPA-compliant vendors. We store all conversations and personal data for up to 6 years unless your account is deleted. In this case, we dispose of all data in accordance with our Terms of Service and Privacy Policy, but we will not hold it for longer than 60 days.
We are aware that if you are working with EU customers, you need to be able to provide them with the ability to access, update, retrieve and remove personal data. We got you! We’ve been set up as self-service and have always given you access to your and your customer’s data. Our customer support team is here for you to answer any questions you might have about working with the API.

Contact Us

For any questions you have, please contact us: